If you are buying a diamond above 0.25 carat in size, it is important to buy a certified diamond. The certificate is your guarantee that the diamond has been independently tested to ensure that it has not been artificially enhanced in any way and that it has been professionally graded to assess the carat weight, colour and clarity. However, not all diamond grading labs adhere to the same strict standards. This is why at Kasturi Diamond we only buy GIA,SGL , IGI certified diamonds to ensure we offer diamonds conforming to the most rigorous standards.
Nearly all naturally occurring diamonds have some degree of fluorescence. However, At Kasturi Diamond we only offer diamonds which have either 'no fluorescence' or have been graded as having 'faint' or 'slight' fluorescence. At this low level, any fluorescence does not affect the beauty of the diamond. We do not sell any diamonds with fluorescence above this level.
'Conflict diamonds' is a term used to describe diamonds that originate from areas controlled by forces or factions opposed to legitimate and internationally recognised governments and are used to fund military action in oppositions to those governments, or in contravention of the decisions of the Security Council. Our policy on conflict diamonds is absolutely rigorous. We will not buy, sell or handle any diamonds of unclear provenance
If you would like expert advice on any aspect of diamonds or diamond jewellery from one of our qualified assistance please call us on +91-020-65288998 or email us at Support@kasturidiamond.com. We can give you a no obligation telephone. You may also like to sign up to a complimentary buying guide where you will receive extremely useful information and advice on what to look for when choosing a diamond ring.
Yes, in fact we hold in stock a number of diamonds just below the main carat options as these can offer excellent value for money giving a diamond which is very close in appearance to the larger size but for significantly lower cost. If you would like us to quote for a specific size of diamond please contact us to discuss in more detail. If you do order a particular carat weight through our website we guarantee that the diamond you will receive will be at least this carat weight
If you would like expert advice on any aspect of our diamond ring designs please call us on 020-65288998 or email us at firstname.lastname@example.org. We can discuss with you your requirements to help find the perfect design - we can even send you a free silver sample of any of the standard designs on our website.
At Kasturi Diamond we have extensive experience designing and making a variety of beautiful and intricate jewellery designs. After discussing your requirements we can produce a selection of photo realistic images so you can see exactly how the design will appear in real life. Our design service is also free of cost.
At Kasturi Diamond we have access to many different designs frequently seen on the High Street and can usually make exactly what you would like. If we don't have the pattern then our Customer Service will be able to create the exact design that you are looking for.
No, you would need to buy the chain for it separately.
All diamond and gemstone jewellery bought from Kasturidiamond.com is certified by SGL, IGI, GIA or HKD and all gold jewellery bought from kasturidiamond.com is BIS hallmarked, some of the most respected and trusted diamond grading bodies in the world
Yes we can arrange a duplicate for you for Rs 500. It will come with copy/duplicate written across the certificate as a watermark.
No, we do not run any credit or finance scheme on our website. But you can avail EMI options through various credit cards.
Please contact our Customer support team at 020-65288998 to cancel your order.
Kasturi Diamond offers multiple methods to make payments for your order: Credit Card & Debit Card, Net Banking and also accept BITCOINs.
All Credit/Debit card details remain confidential and private. Kasturi Diamond and our trusted payment gateways use SSL encryption technology to protect your card information.
We accept VISA and Master Card (Indian cards only). You will need to key in your 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.
All Credit/Debit card details remain confidential and private. Kasturi Diamond and our trusted payment gateways use SSL encryption technology to protect your card information
There are no hidden costs or additional shipping charges. The total price mentioned on the product page next to the jewellery image is the final price.
We offer complimentary ring resizing within 30 days from shipping date. If the design doesn't permit resizing, we will replace the ring free of cost with a new ring of the new size. Beyond 30 days from date of shipping, if the design permits, we can resize the ring for a small charge.
Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier. Please do not accept any package that has been tampered with.
We are able to deliver to an alternative delivery address. To do this please make your order through our website where there is an option to specify an alternate address.
We offer free delivery on every item that we sell. Please refer to our delivery policy
For orders within India, our delivery date depends on the product selected as well as the shipping address provided by you. We have several products under the Same Day Shipping section. These are ready to ship products and will be delivered to your address within 2 to 10 business days
The rest of our products are 'Made to Order' and it takes us 7 to 20 business days to safely deliver these jewellery pieces to you. This includes the time taken to individually handcraft each product and ship it to your delivery address.
Please contact us. If the item has not yet been dispatched we will cancel the order at no charge. If the item has already been dispatched please see our returns policy.
To return an item please contact us to inform us the item will be returned. Provided the item is returned to us within 7 days in an unworn condition and in its original packaging we will happily process a full refund.
Items not covered by our money back guarantee are engraved items and customised designs not on our website that we have created to your specification. For full details see our returns policy
We offer a Lifetime Exchange Policy on all purchases made from Kasturi Diamond, within India. If the product, along with diamonds and gemstones, if any, is intact, you may return it for the current value of all the materials with a minor deduction towards melting and recovery costs.
If you choose to return the product, we will refund 90% of the total amount, with deductions towards making charges and discounts. Payment will be made via online bank transfer within 10 days of receipt of the product.
Yes you can also arrange an appointment to visit us where we can show you our diamond and ring designs at our Office, Pune. Can mail us for details on email@example.com