SHOPPING & RETURNS
We offer free delivery on all orders. You can also be assured that all items are securely packaged and fully insured against loss, damage or theft during transit. The outer packaging has no reference to Kasturi Diamond or to the contents of the parcel.
We want you to be completely satisfied with your jewellery. If for any reason you are not happy and feel the need to send the item back we offer a 7-day returns policy with a full refund or exchange*. We will also pay for you to send it back to us.
To return an item:
1) Contact our Sales Team on +91-20-65288998
2) Advise the Jewellery Consultant that you would like to return your order.
3) We will send you pre-paid return packaging.
4) Please return your item inside the packaging supplied.
5) All refunds are processed within two weeks from the date the item is received by us. Refunds are made using the same method of payment as was used to make the original purchase.